Volkswagen has outlined its plan to restructure and digitalize its sales model. From spring 2020, it intends to expand its online business, including direct online sales, and to target customers via some different sales locations. Underpinning this will be a system of unique Volkswagen customer IDs, enabling more precise targeting of products and services to Read More..
MUNICH – With 7,100 guests registered to attend the German part of its World Tour, Salesforce.com is sending a clear signal that it aims to grow its presence in Europe. The San Francisco-based business software group has been on a roll worldwide, with sales jumping 32 pc in 2014 to 5.37 billion dlrs.Â Co-founder and CEO Read More..
SalesforceÂ stagesÂ its annual Dreamforce convention in San Francisco Sept. 15-18, expecting to bring together more than 100,000 people for its annual gettogether. The cloud-based CRM company continues to grow rapidly. In the quarter ended April 30, the company boosted sales 21 pc to 1.51 billion dlrs. On an annualized basis, Salesforce expects this year to generate Read More..
Marc Lampe moved to Beijing as regional CIO of Daimler’s operations in September of 2013. Before taking charge of the carmaker’s IT operations in China, Hong Kong and Taiwan, he was responsible for IT in the German companyâ€˜s vans segment. Lampe’s primary job in China is to support the growth of Daimler and its Mercedes-Benz Read More..
In a bid to increase its operational efficiency, Hella has implemented a cloud-based CRM software platform built by Salesforce. The German automotive lighting specialist said in a press release that it had decided to implement the technology to speed up the time it takes to respond to customer requests. Hella said the Salesforce platform, which Read More..
HANOVER — Daimler CIO Michael Gorriz provided some insight into his personal agenda Tuesday, when he told the annual carIT Congress here what the priorities for his department are. “Providing the best customer experience is at the center of all our activities,” he said, adding that, with the Mercedes me platform launched earlier this year, Read More..
Salesforce.com will host its Dreamforce convention in San Francisco October 13 through 16. The annual gathering, which brings together more than 100,000 IT professionals and users of Salesforce software, is a forum for discussions about the latest IT trends, the role of technology in today’s world and a broad range of other issues. This year’s Read More..
MUNICH â€“ Google may not be a direct competitor to established automakers yet, but the internet company’s drive to capture customer information is a threat to car brands. That’s the message Patrick Pelata, head of Salesforce.com’s automotive operations, is sending to the auto industry. “I think Google is competing with carmakers in the area of Read More..
Salesforce is stagingÂ a large customer event in Munich July 3 to provide further details of its new Salesforce1 customer platform. The one-day conferenceÂ will hear keynote addresses from Salesforce founder and CEO Marc Benioff and various European executives from companies using the cloud-based software. Salesforce is the world’s biggest cloud-based CRM software provider. The US-based company Read More..
Arlanis Reply has opened the first social media command center in continental Europe, offering companies an opportunity to listen in on relevant global online discussions of their brands. Arlanis, the Reply Group division specializing in implementations of Salesforce.com software, established the command center at its Munich offices, where it set up a dedicated area for Read More..