J.D. Power’s Initial Quality Study found that new vehicles are constructed better than ever, but problems abound in infotainment and other relatively new automotive technologies that are crucial to the auto industry’s transformation. The study, which measures the number of problems US new-car buyers experience during the first 90 days of ownership, concluded that new-vehicle Read More..
Potential U.S. car buyers who are satisfied with the Web experience offered by a carmaker are more likely to take a test drive than unhappy Web users, according to a J.D. Power report The market researchers found that 72 pc of shoppers who said they were “delighted” with their online experience were “more likely” to Read More..