J.D. Power’s Initial Quality Study found that new vehicles are constructed better than ever, but problems abound in infotainment and other relatively new automotive technologies that are crucial to the auto industry’s transformation. The study, which measures the number of problems US new-car buyers experience during the first 90 days of ownership, concluded that new-vehicle Read More..
General Motors named Tony Francavilla vice president, global quality, effective immediately. Francavilla, 58, succeeds Grace Lieblein, who retired at the end of last year. He reports directly to CEO Mary Barra. In his new role, Francavilla is tasked with assuring thatÂ GM vehicles meet the company’s high quality standards. â€œWe intend to earn customers for life Read More..
Volkswagen Group has a new head of quality assurance,Â Hans-Joachim Rothenpieler, who succeeded Frank Tuch in this position February 15. The German car group’s senior management ranks have been almost completely reshuffled following its admission last year of widespread cheating on emission tests in the US and elsewhere. Rothenpieler, 58, takes on his new role having Read More..
The German news media are speculating whether a handheld video of Volkswagen CEO Martin Winterkorn inspecting Hyundai’s new i30 is a well-planned form of viral marketing by the German carmaker. The video, which shows Winterkorn, accompanied by several other VW executives, taking a close look at Hyundai’s new Golf competitor and commenting on the generally Read More..
Ford hopes to boost quality through a major investment in robots that can check for problems using laser technology. The U.S. based carmaker said it is investing $100 million globally to install laser inspection robots at its plants. They will check for wind noise problems and should help Ford give its cars a higher quality Read More..