All j.d. power articles
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Article
Automakers having hard time competing with phone companies on infotainment
Apple CarPlay (pictured) and Google’s Android Auto are gaining rapidly in popularity (Photo: Volvo Cars) Automakers are having a tough time competing with the mobile phone industry when it comes to in-car infotainment. According to a new study by market researchers J.D. Power, consumers generally prefer the in-car ...
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J.D. Power study: Quality up but infotainment problems abound
The Kia Optima is the Korean brand's biggest US seller (Photo: Kia)J.D. Power's Initial Quality Study found that new vehicles are constructed better than ever, but problems abound in infotainment and other relatively new automotive technologies that are crucial to the auto industry's transformation.The study, which measures the number ...
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J.D. Power: Happy Web users take more test drives
J.D. Power says potential US car buyers are happiest with smart's Web sitePotential U.S. car buyers who are satisfied with the Web experience offered by a carmaker are more likely to take a test drive than unhappy Web users, according to a J.D. Power reportThe market researchers found that ...