German companies don’t have solid strategies to connect mobile users to their business operations, according to a study by market researchers Berlecon.
The study found that almost half of the German IT managers interviewed where unable to say how much they spend on mobile technologies. When they did know, only limited resources were available for mobile solutions.
Berlecon found that IT managers saw an acute need to act, but, in most cases, didn’t have appropriate financial resources to do so.
“That poses a danger to the efficiency of mobile employees and means security risks of mobile technologies may not be adequately addressed,” the report said.
Enterprise mobility is a growing problem for companies as employees’ use of smartphones or tablet PCs increases rapidly. In 80 pc of all German companies, employees use smartphones and in 25 pc of all companies tablet PCs are in everyday use.
The Berlecon researchers found that many companies allow a broad range of mobile operating systems, including Apple’s iOS, RIM and Microsoft. Only a third of the companies interviewed were undertaking device management solutions.Moreover, “many companies apparently don’t consider it an option to acquire mobility services from an external service provider.”
In about 80 pc of the companies polled, mobile employees can send and receive corporate emails on mobile devicies. They can also synchronize calendars and update contacts.
But functions such as instant messaging and availability indication cannot be used in many companies. And mobile employees in only one-fifth of the companies polled were able to access ERP and CRM applications.
Berlecon, a unit of market researchers and consultants Pierre Audoin Consultants (PAC) group, interviewed 169 executives responsible for IT in German companies with more than 50 employees.