Image: Ubimax

Ubimax, developer of wearables and augmented reality (AR) products, has announced a strategic co-operation with DAQRI, maker of AR glasses. DAQRI, based in Los Angeles and Dublin, is to provide its AR hardware for Ubimax Frontline, an AR software stack.

A successful proof of concept trial has been carried out at a Daimler facility in Bremen, in which the jointly-developed AR glasses were used for internal inspections of oil filter systems [pictured]. Inspection workflows are visualized on the Ubimax Frontline user interface, and the workers receive step-by-step instructions said to reduce error rates during the inspection processes. The DAQRI wearable devices feature automated data logging via sensors, as well as built-in thermal cameras, and Ubimax suggests that this both increases work safety and speeds up the inspection processes, as the workers no longer need to use manual measuring tools.

Porsche rolls out ‘Tech Live Look’ at US dealerships

Porsche Cars North America (PCNA) is also introducing AR in its dealer workshops. The ‘Tech Live Look’ system connects technicians to remote experts via smart glasses, and is said to shorten service resolution times by up to 40 pc. The remote experts can watch high-definition live video of what the technician is seeing in the workshop, provide feedback, and project step-by-step technical bulletins and schematic drawings on the glasses to guide the technician. They can take screenshots and enlarge images, and the technician can open and view documents while working hands-free.

Tech Live Look uses the Osterhout Design Group (ODG) R-7 smart glasses and the Atheer Inc. AiR Enterprise software platform. It is going live at three of Porsche’s 189 US dealerships, with 75 expected to use it by the end of 2018 and most of the network to use it in 2019.

“Tech Live Look is the kind of digital innovation Porsche values because it raises the quality of the customer experience,” said Klaus Zellmer, president and CEO of PCNA, in a statement. “By solving issues faster, our dealer partners can get their customers back into cars with less disruption. And our overall service quality increases as we share expertise more efficiently between our experts and dealer technicians.”

-Farah Alkhalisi