Digital Customer Experience – Page 3
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ArticleStudy: German fleets run few EVs, but managers see higher adoption rate
German companies still have relatively few electric vehicles (EVs) in their fleets, but a poll shows that fleet managers are getting ready to deploy more of them.
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ArticleSeat to expand its software development in Barcelona under new CIO
As part of a new and expanded brand IT function under Sebastian Grams, Seat is combining a number of digital initiatives in Barcelona, including new digital processes and mobility concepts.
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ArticleAt ZF, a broad focus on a wide range of automotive technologies
ZF Friedrichshafen’s new technologies are designed to support the further automation of the mobility experience on various fronts, but the large German automotive supplier doesn’t see full autonomous driving on public roads anytime soon. In the meantime, it works to improve conventional vehicles, while at the same time developing tomorrow’s mobility.
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ArticleAt Jaguar Land Rover, detecting the driver’s mood is next frontier
Jaguar Land Rover is testing whether artificial intelligence (AI) can automatically adapt the in-car environment to a driver’s mood.
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ArticleUK poll: Most drivers not keen on autonomous cars
More than 70% of drivers in the UK would feel “unsafe” or “very unsafe” in a driverless car, according to a new poll.
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ArticleChina’s Didi to use Bosch cloud technology to improve electric vehicles’ battery life
Chinese mobility services provider Didi Chuxing is the first company to use a new Robert Bosch technology to improve the life of electric-vehicle batteries.
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ArticleVolvo Cars signs pact with Capgemini on digital transformation
Volvo Cars has locked in the services of Capgemini to digitalize its operations and modernize its IT landscape, the consulting and technology services company said.
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ArticleFCA’s North America CIO to speak at Detroit automotiveIT event
Fiat Chrysler North America CIO Mamatha Chamarthi will deliver a keynote address at the upcoming Go innovate! Live conference in Detroit in December
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ArticlePorsche CIO: “Coming out with the perfect product idea isn’t always the main issue”
Porsche CIO Mattias Ulbrich, who headed IT at Volkswagen Group’s premium brand Audi until last year, wants to make digital transformation an emotional and passionate mission at the carmaker. He talks to automotiveIT about new business models, artificial intelligence and the need to invest in IT modernization.
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VideoWatch: Nissan brings the invisible into focus
Nissan recently demonstrated how it can use the cloud and sensor technology to help drivers anticipate what might be ahead on the road.
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ArticleUltima Media launches B2B automotive data, insight and intelligence unit with Automotive Analyst appointment
Daniel Harrison has been appointed Automotive Analyst at Ultima Media, the B2B media business which owns a portfolio of brands and channels including automotiveIT International, Automotive Manufacturing Solutions, Automotive Logistics and Car Design News.
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VideoWatch: Christian Senger on VW’s in-house software push
The carmaker is looking to increase its in-house software development to 60% by 2025 – and to establish a common software platform across all group vehicles.
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ArticleStudy: Daimler replaces VW as top connected-car innovator
Daimler has replaced Volkswagen Group as the most innovative automaker in the area of connectivity.
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ArticleVolkswagen creates in-house software unit to standardize group vehicle features
The Volkswagen Group is planning a significant increase in its in-house software development for vehicles and vehicle-related services through the creation of new software unit, “Car.Software”, led by Christian Senger (pictured).
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ArticleSalesforce to acquire Tableau in bid to boost analytics capabilities
Salesforce said it has signed a definitive agreement to acquire analytics specialist Tableau Software, a move the cloud-based CRM company says will allow it to offer more and better services to companies as they implement their digital transformation.
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ArticleReport: Jungwirth to leave Volkswagen Group
Former Volkswagen Group CDO Johann Jungwirth is leaving the German carmaker, according to a report in the newspaper Welt Am Sonntag.
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ArticleBMW offers first software upgrades over the air
The premium carmaker is now offering smartphone-like OTA software upgrades, including for its in-vehicle personal assistant.
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VideoWatch: Talking top IT priorities with Mercedes-Benz’s Sabine Scheunert
In this video, Mercedes-Benz Cars’ head of IT for sales and marketing has big plans for connected services, development speed and cloud-based mobility.
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Data/InfographicInfographic: Mercedes-Benz digitalONE IT at a glance
An overview of the sales and marketing IT division – known as digitalONE – that oversees digital products along the customer journey and bundles digital sales activities as well as the corresponding IT infrastructure for Mercedes-Benz Cars.
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ArticleMercedes-Benz wants to become your digital one and only
Sabine Scheunert and her digitalONE team for sales and marketing IT are expanding customer touchpoints through apps and digital features, including vehicle-connected services through Mercedes me and new mobility services – all of it supported by an open architecture, artificial intelligence and cloud capabilities.
