Digital Customer Experience

  • cox automotive.automotiveIT
    Article

    Cox Automotive launches connected retail platform

    2018-03-13T14:23:41Z

    The Accelerate platform can be accessed from a smartphone (Photo: Cox Automotive) Cox Automotive has launched a new connected retail platform that offers a set of online tools to improve the car buying process. The US car retailer said the platform, which is called Accelerate, will make car buying ...

  • porsche.automotiveIT
    Article

    In digitalization drive, Porsche wants to be an early adopter

    2018-03-13T13:22:00Z

    Porsche is not content to just continue its success as a profitable maker of premium sports cars. It wants to be an early adopter when it comes to new technologies such as blockchain, artificial intelligence and virtual and augmented reality.

  • mercedes.porsche.automotiveIT
    Article

    Mercedes, Porsche join other brands in testing flat-rate subscription models

    2018-03-09T11:52:07Z

    Mercedes will let customers drive 12 vehicles at a flat rate (Photo: Mercedes) Mercedes-Benz will offer a flat rate to customers wanting to switch cars during the year, in a pilot project with two German dealer groups, Lueg and Beresa. The German premium car brand said the rate, which ...

  • mini.automotiveIT
    Article

    BMW plans to build electric Minis in China

    2018-03-04T12:18:22Z

    BMW showed a concept for an electric Mini at the Los Angeles Auto Show in 2017 (Photo: LA Auto Show) BMW said it is in "advanced discussions" to form a new joint venture with Great Wall Motor in China to locally produce electric Mini brand cars there. The German ...

  • VW.automotiveIT
    Article

    VW Group's IT expands digital service expertise

    2018-01-18T15:18:00Z

    Berlin-based IT experts are developing software for all VW Group brands (Photo: VW) Volkswagen Group s IT department is further developing its expertise in digital customer offerings. The world s biggest car group has doubled the staff of its Digital Lab in Berlin since the facility ...

  • vw-jungwirth-1
    Feature

    Volkswagen CDO sees major transformation underway

    2017-12-18T12:50:00Z

    Johann Jungwirth, the Volkswagen Group’s chief digital officer, explains how he is moving quickly to transform the company and its brands.

  • Article

    CES - Las Vegas

    2017-12-18T12:37:00Z

    Though traditionally dominated by consumer electronics companies, CES each year features more automotive technology (Photo: CTA) The annual CES consumer electronics show will take place in Las Vegas January 9 through 12, with, once again, strong participation from the automotive industry. Ford Motor CEO Jim Hackett ...

  • daimler.automotiveIT
    Article

    carIT Congress: Daimler's compliance chief cites customer trust as key

    2017-09-20T12:57:13Z

    Daimler's Schick says autonomous-driving rules must be agreed internationally (Photo: Claus Dick) FRANKFURT -- Daimler's compliance chief said customer confidence is key for the success of autonomous and connected driving. Speaking at the carIT Congress here, Olaf Schick said drivers of Daimler's Mercedes-Benz cars can decide for themselves what ...

  • vw.automotiveIT
    Article

    IAA: Volkswagen steps up electric-vehicle push

    2017-09-11T22:01:00Z

    On the eve of the IAA, VW CEO Mueller affirms the carmaker s commitment to electrification (Photo: VW) Volkswagen Group unveiled a new strategy Monday to drive electrification across its model range and make sure it has access to the batteries needed to power its cars. ...

  • faraday future.automotiveIT
    Article

    Faraday Future recruits BMW's Kranz as CTO

    2017-09-05T16:13:55Z

    Kranz (right) helps prepare Faraday Future's Hanford plant for production (Photo: FF) Faraday Future has recruited veteran BMW executive Ulrich Kranz as chief technology officer (CTO), adding more automotive expertise from the German premium car group. Earlier this year, FF hired former Deutsche Bank board member Stefan Krause to ...