Digital Customer Experience

  • daimler.automotiveIT
    Article

    Daimler Financial Services pushes digitization with new appointment

    2017-09-05T12:21:15Z

    Schell will be CXO of Daimler Financial Services (Photo: Daimler) Daimler Financial Services is expanding its senior management team to focus more heavily on digital business models, especially in financing and mobility services. The financial services arm of the German premium car group appointed Benedikt Schell as chief experience ...

  • accenture.automotiveIT
    Article

    At Accenture, Schmidt is new automotive boss

    2017-09-05T12:00:38Z

    Axel Schmidt (Photo: Accenture) Axel Schmidt is taking over from Luca Mentuccia as head of Accenture's global automotive business, effective immediately. Schmidt, 51, previously was in charge of European automotive operations for the global management consultants. "I'm looking forward to continue the development started by Luca," Schmidt said. He ...

  • staufen.automotiveIT
    Article

    Poll: German auto industry worried about digital change

    2017-09-05T11:42:51Z

    Germany's auto industry is dealing intensively with digital disruption, according to a new poll Three out of four automotive companies have serious concerns about the future as the industry faces massive disruption, according to a new study. The survey also found that half of all companies interviewed felt that ...

  • ford.automotiveIT
    Article

    Ford Europe appoints smart mobility director

    2017-08-11T15:40:24Z

    Sarah-Jayne Williams will work out of Ford's Smart Mobility Innovation Office in London (Photo: Ford Motor) Ford of Europe has recruited Bearing Point consultant Sarah-Jayne Williams to take charge of the carmaker's efforts in Europe to broaden its business into mobility services and other new ventures. Williams will report ...

  • tata.automotiveIT
    Article

    VW, Tata end cooperation on small cars, new mobility

    2017-08-10T14:01:51Z

    The Tiago is Tata's best-selling small car (Photo: Tata Motors) Volkswagen Group and Tata Motors ended efforts to forge a small-car and new mobility cooperation, five months after the two car groups started to explore ways to work together in India and other fast-growing markets. The two companies "concluded ...

  • EV.automotiveIT
    Article

    Outlook: EVs set to soar in late 2020s

    2017-07-09T12:07:29Z

    More EVs will require more electricity overall. This will reduce demand for diesel and gasoline (Photo: Nissan) Global electric vehicle sales are likely to remain "relatively low" through 2025, but will start rising quickly in subsequent years, according to a new forecast. The Bloomberg Electric Vehicle Outlook 2017 says ...

  • volvo.automotiveIT
    Article

    Volvo Cars to add electric motors to all models

    2017-07-06T15:59:16Z

    Volvo's mild hybrid is one of three types of EVs the company plans to roll out (Photo: Volvo) Volvo Cars, in a move aimed at distinguishing itself from its big premium-segment competitors, said it will equip all cars it launches from 2019 onwards with electric motors. The decision doesn't ...

  • worlddab.automotiveIT
    Article

    Digital radio grows in car infotainment

    2017-06-23T16:50:13Z

    WorldDAB's Harrison (center) promised a set of guidelines for in-car DAB units (Photo: WorldDAB) MUNICH -- Broadcasters expect radio to be part of cars' infotainment packages, even as the array of available in-car services expands and internet streaming extends into the car. At the annual WorldDAB Automotive Event, which ...

  • volvo.automotiveIT
    Article

    Volvo forms high-performance EV unit

    2017-06-22T15:17:20Z

    Volvos upgraded by Polestar compete in the Nuerburgring FIA World Touring Car Championship (Photo: Volvo) Volvo Cars is forming a separate division to build electrified high-performance cars, in a move that underlines how the global automotive industry is readying itself for rapid growth in electric vehicle sales. The Swedish ...

  • j.d. power.automotiveIT
    Article

    J.D. Power study: Quality up but infotainment problems abound

    2017-06-22T13:40:56Z

    The Kia Optima is the Korean brand's biggest US seller (Photo: Kia) J.D. Power's Initial Quality Study found that new vehicles are constructed better than ever, but problems abound in infotainment and other relatively new automotive technologies that are crucial to the auto industry's transformation. The study, which measures ...